Thank you to our customers for the kind words about their experience with American Central Roofing and Construction General Contractors. If you would like to add a comment through Angie’s List, simply click the icon above. Thank you.
Roof Replacement / Off-colored Shingles
The installation was very professional. Joe noticed upon installation that the shingles had color variances, He quickly took care of the problem without any extra cost and replaced the roof twice when the roof did not meet his satisfaction. I greatly appreciate his dedication to my house, and would not hesitate to use him again.
– Frank Robertson
I had a hail damage insurance claim at my primary residence. Some friends of mine referred me to American Central Roofing as they had used them previously with good results. American Central Roofing’s president, Joe Esser, was excellent and always very responsive to my calls and completed all of the work that he was hired for under the insurance claim, which was: Replace roof, repair some outside external fencing from wind damage, paint upstairs master bedroom and repair some drywall, and repair drywall ceiling in garage and repaint.
He and all of his subcontractors really did excellent work. I would definitely use them again.
– Ken Jefferson
The crew neatly tore off existing shingles, replaced decking around the chimney and installed new roof and cleaned up in one 7:30am to 4:30pm work day. It went well. I have several properties and other roofers have not been as courteous or conscientious. This was an insurance covered replacement and I was skeptical that their quote would be met by the insurance allowance, but it did. Even though this was a replacement I feel that it was an upgrade. I’m well satisfied.
– Andre Chenault
Excellent job, very quick, cleanup work was without fault, and detail work was very professional. Joe was especially enjoyable to deal with. I have and will continue to refer American Central to all.
– Frank Lageose
Roof Replaced in a Day
Large crew got on it as soon as they arrived and early at that. Had job completed before the end on day. It looks great! Only story is that our dog ate the crews lunch so my husband made them his great breakfast burritos. Hope they enjoyed them.
– Paula Burright
New Roof on House, Shed and Gazebo
Had a call-back which was done promptly and efficiently. Personal and courteous service was provided by the owner and the crew supervisor. The crew was prompt, fast and careful. Clean-up was very good too. All round good job.
– Dan Mitchell
Roof, Guttering, and Painting
Joe and American Central Roofing replaced our roof after a hail storm. They also helped up in replacing our damaged guttering. We opted to upgrade the roofing felt, downspouts on our guttering and re-paint the house at the same time. Joe did a wonderful job coordinating all the work and making sure everything was completed on time. I was extremely pleased with the quality of work.
Joe gave us a very thorough estimate on his first visit. He answered all our questions and gave us additional information to consider. When the work began it went just as he had described. He was on-site regularly to check the progress and advise us on any additional considerations.
– Nancy Youngs
New Roof with the Shingle Color We Always Wanted
The company and their staff assisted us in this installation throughout the entire process. They came out to help with the evaluation of the damage and was very helpful in the new color of the shingles explained about the underlayment needed and was very informative as to all our needs. The crew was professional and quick, upon the completion they cleaned up the yard and it looked as though they weren’t even here. They provided quality references to follow up, to verify previous work. We had nothing but good experience with this company and we are very satisfied with our new roof.
Our Home Looks Beautiful!
Joe Esser, owner of American Central Roofing, was extremely helpful to us in working with our insurance company. We had a roof claim denied in 2011 (even though at least half of the roofs around us were replaced in 2011 and at that time another roofing company confirmed that we had what they felt was sufficient hail damage). In May of 2012, Joe walked us through filing another claim. He met with the insurance adjusters and the claim was approved. He was professional, punctual and thorough. In addition to replacing the roof, American Central contracted a painter to do inside sheet rock work and painting to repair interior damage, as well as a guttering company to replace guttering. They were also helpful in suggesting workmen for some other repairs that we needed to do. We found Joe to be very particular about details of work done. He made sure we were 100% satisfied with the work. (The $2600 was the amount of our insurance deductible.)
Our home has had numerous leaks through the years and we have had dealings with quite a few roofing companies. We have had a lot of trouble with other roofers following through on what they said they would do. American Central Roofing followed through with everything they said they would do, and were punctual in doing so. Couldn’t ask for more.
I whole-heartedly recommend American Central Roofing. Our home looks beautiful!
– Shirley Francis
American Central Worked Tirelessly for Us
After several denials from our insurance company and two other roofing companies not being able to successfully asset us with our insurance company, Mr. Joe Esser of American Central Roofing came in and assisted us. He proved to the insurance company that our roof had indeed been totally damaged by hail and was successful in getting the insurance company to pay for the new roof and also replace the guttering. Mr. Esser worked tirelessly in our behalf to accomplish this project.
After the roofing shingles had been replaced and about six weeks had passed, a problem arose when a heavy windstorm was able to lift and peel back some of the new shingles. A call to Mr. Esser about the problem brought an immediate response by him coming out and replacing the bad shingles and fixing everything. Long story short, this same problem happened four times in different areas of the roof. It was determined that some of the new shingles would not seal properly. Mr Esser didn’t just pass it off as being –not his problem, but it being the manufacturer’s problem. Once again, Mr. Esser took up our cause and brought in the manufactures rep and worked until everything was resolved to our satisfaction.
Mr. Esser was involved with the replacement of several other roofs in our neighborhood and as far as I know, every one of them was totally satisfied with his work.
– Don Quinn